Costa has 29 years of banking experience in a variety of positions. Prior to joining BankFive, he was Vice President at Santander Bank, serving in roles ranging from District Executive to Area Manager to Branch Manager.
In his new position at BankFive, Costa is responsible for managing the strategic direction of the Retail Banking division and is accountable for its growth and profitability. Other responsibilities include developing the bank’s sales and service training and career development programs. In addition, he will manage staffing levels for each branch and continuously seek opportunities to improve customer service and satisfaction.
Costa who resides in Dartmouth, MA, with his wife and three children, received a bachelor’s degree in Portuguese language and literature from the University of Massachusetts Dartmouth. He obtained a certificate in Portuguese history and culture from the University of Lisbon, and is certified to teach Portuguese in Massachusetts.
He is Vice President of Friends of St. John the Baptist Church. He is past Vice President of Portuguese United for Education, and was involved with St. Vincent DePaul Society/Junior Achievement.